A Bengaluru-based customer has caught nationwide attention after tipping Swiggy Instamart delivery partners a total of ₹68,600 during the year 2025, according to Swiggy’s annual quick-commerce insights report. The amount is reportedly the highest tip given by a single user on the Instamart platform in the year.
The data was revealed as part of Swiggy Instamart’s year-end analysis, which highlights changing consumer behavior, spending habits, and appreciation trends in India’s fast-growing quick-commerce sector. The tipping figure stood out as a rare example of consistent generosity toward delivery partners throughout the year rather than a one-time tip.
Swiggy Instamart, known for delivering groceries and daily essentials within minutes, has seen rapid growth in metro cities, especially Bengaluru. The city continues to lead in quick-commerce usage, high-value orders, and customer engagement. The tipping trend reflects increasing awareness among users about the hard work delivery partners put in, often navigating traffic, weather conditions, and tight delivery timelines.
Industry experts believe this incident signals a positive shift in consumer mindset, where customers are not only focused on convenience but are also showing empathy and gratitude toward gig workers. While most users tip small amounts per order, the cumulative total of ₹68,600 indicates frequent tipping over many deliveries across the year.
The report also highlights that Bengaluru remains one of the top cities for Instamart orders, premium purchases, and platform engagement. Stories like this reinforce the growing importance of delivery partners in India’s digital economy and the role customers play in supporting them beyond standard service fees.
As quick-commerce continues to expand across India, such examples are being seen as encouraging signs of a more responsible and appreciative ecosystem for gig workers.